FAQ

Do you have questions regarding your customer account or to an order at Neuland.com?

You may find here your answer. If not, please do not hesitate to contact us.

Others

I can’t find spare parts online. Do you sell them?

Spare parts are not sold online. Please contact your sales team.

How do you pack the V3 into the bag?
Can I also order empty cases / bags?

Basically, you can purchase almost every case / bag empty. Obtain information regarding price and item no. from your sales team (not available online!).

3
Answer not found?
Use our contact form to ask us your question: Customer Support
Neuland TwinOne® – the new favorite marker with chisel and brush nib is finally here! Sign up here to try it out.