Do you have questions regarding your customer account or to an order at Neuland.com?

You may find here your answer. If not, please do not hesitate to contact us.


I can’t find spare parts online. Do you sell them?

Spare parts are not sold online. Please contact your sales team.

How do you pack the V3 into the bag?
Can I also order empty cases / bags?

Basically, you can purchase almost every case / bag empty. Obtain information regarding price and item no. from your sales team (not available online!).

Answer not found?
Use our contact form to ask us your question: Customer Support
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