FAQ
Do you have questions regarding your customer account or to an order at Neuland.com?
You may find here your answer. If not, please do not hesitate to contact us.
Others
I can’t find spare parts online. Do you sell them?
Spare parts are not sold online. Please contact your sales team.
How do you pack the V3 into the bag?
Please take a look at our instructions.
Can I also order empty cases / bags?
Basically, you can purchase almost every case / bag empty. A selection can be found here.
For more information, please contact our sales team.
Answer not found?
Use our contact form to ask us your question.
Customer Support